Upgrade to Avaya Aura 10.2 Across ZAWTIKA Offshore and Onshore Facilities
Continuing to enhance communication stability, the specialist team for the ZAWTIKA Project has successfully completed a major corporate telephony upgrade: the "Upgrade Avaya Aura Telephone System 10.2." This initiative seamlessly connects offshore operations with onshore stations through modern, secure, and reliable technology.

Mission Deep-Dive: From Site Survey to Full System Deployment
The operation covered an end-to-end workflow to ensure the project's primary communication network performs without interruption:
- Site Survey: Conducted comprehensive on-site evaluations of existing infrastructure, mapped out cabling routes, and implemented safety protocols to ensure optimal operational reliability.
- Install New Server & Hardware: Deployed high-performance servers and a complete suite of new hardware components designed to run Avaya Aura Version 10.2, leveraging its enterprise-grade security and stability.
- Training: Provided hands-on training covering system usage, operating techniques, and basic maintenance to site engineers and local staff to ensure smooth, efficient adoption.
Coverage Across Key Strategic Locations
The system upgrade was implemented across three vital strategic locations within the ZAWTIKA Project:
- ZAWTIKA Offshore (ZPQ): Zawtika Processing Zone offshore platform.
- ZAWTIKA Onshore (ZOC): Zawtika Operations Center.
- ZAWTIKA Onshore (ZMS): Zawtika Metering Station.
Upgrading to Avaya Aura 10.2 not only accelerates and clarifies coordination between offshore and onshore teams but also lays a robust telecommunication foundation to support future operational expansion seamlessly.